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Privacy policy

Last updated: 20 October 2026.

Information this website collects

This is a static information website. It has no enquiry forms, user accounts, advertising pixels, analytics tools or cookies, and it does not use browser storage to track you.

Hosting and server logs

Like any website, our hosting provider automatically processes technical information needed to deliver and secure the site, such as your IP address, browser type, the pages requested and the date and time of the request. This information is used to keep the website running and to protect it from misuse. It is kept for a limited period in line with the hosting provider's own retention practices.

Phone calls

Clicking a phone number opens your device's phone app. When you call, the details you choose to share, such as your name, address and project details, are handled by the business that answers the call so it can respond to your enquiry and arrange any booking. Ask the person you speak to which business is handling your enquiry and how it uses your information.

Legal basis

Technical server information is processed on the basis of legitimate interests in running a secure website. Information shared on a call is processed to respond to your enquiry and, if you go ahead, to perform a contract with you.

Your rights

Under UK data protection law you have rights to access, correct and erase your personal information, to object to or restrict its use, and to data portability. To make a request, call 0121 816 1251. If you are unhappy with how your information has been handled, you can complain to the Information Commissioner's Office.

Links to other websites

This website links to other sites, such as Solihull Council and GOV.UK. Their own privacy policies apply when you visit them.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.